e-Government

PA

304

e-Government

Based on the concept of Total Quality Management, e-Government emphasizes the need to provide better quality services to its citizens, businesses, and other governmental agencies. In this age of globalization, it is important for individuals to have access to information and to be included in the democratic process. Citizens will be able to gain access to services that they would otherwise be ?locked out of? due to the redundancy of agency requirements. This course seeks to provide students with the historical underpinnings of e-government. Students will have the opportunity to survey government services, programs, and agencies to see if the U.S. is increasing its visions of democracy at all levels of government. It seeks to introduce students to how technology and internet usage are used to expand the services of government. It introduces the administrative and policy issues related to managing information in public and non-profit agencies and institutions.

Fall, Spring

Undergraduate

No

019609